PrivatBank temporarily suspends IMI's accounts due to "insufficiently detailed" responses

PrivatBank temporarily suspended the accounts of the NGO "Institute of Mass Information" due to additional requirements related to "updating data about the organization."

IMI only learned that the profile data it had submitted to PrivatBank was insufficient after asking the bank about the reasons for the accounts suspension.

As the executive director of IMI, Oksana Romaniuk, reported on her Facebook page, the bank has put forward additional requirements related to updating the personal data on the organization's founders. Namely, the bank is demanding the 1996 protocol on the foundation of IMI, extended data on the founders (although they are already in the bank and have not changed), and that the organization "provide specific (detailed) answers to the questions 5, 6, 7 and attach the updated document to folder 3560 "Description of activities of a non-profit organization". Despite the fact that the executive director of IMI filled out the questionnaire personally at a Privatbank branch, and the employees assured her that all the data provided was sufficient and no additional information was needed.

Oksana Romaniuk reported that IMI had submitted all data on time: "We submitted all data on time. Even twice! Due to the incompetence of a PrivatBank employee, who forgot to scan all the documents the first time, I had to fill them out again. Today we were informed of temporary suspension again and now they are demanding that we sumbit – ATTENTION – the protocol on the foundation of the IMI from 1996 (???). And that we provide 'detailed answers to the questions 5, 6, 7,'" she wrote.

The head of IMI added that when she submitted the data, the bank did not voice these demands: "Why were these demands not voiced by PrivatBank employees when I submitted the questionnaire in person twice? Since all this looks very strange and creates problems for IMI's work, I consider it a pressure on our activities. I don't know any other way to interpret this."

She called on the PrivatBank management, as well as the National Bank of Ukraine and its chairman Andriy Pyshny, to pay attention to this incident.