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How to call emergency services when there is no mobile connection. Tips

22.03.2022, 16:10

Recommendations how to communicate and call emergency services when there is no mobile connection were provided by the State Emergency Service (SES) and the Ministry of Health of Ukraine.

While there is no mobile networks for emergency calls, several options exist:

The main alternative to mobile communication is the means of fixed wired communication (fixed telephones).

To call an ambulance, dial 103.

If you do not have access to a landline phone, but have access to the Internet, you can communicate by means of Viber, WhatsApp, Telegram, etc.

If necessary, you can contact doctors via a chatbot on the #MOH website.

The use of mobile phones as a means of radio, for example, a walkie-talkie. To do this, you need to install special messengers on your smartphone, such as Voxer Walkie Talkie, Walkie Talkie, Two Way: Walkie Talkie.

Keep in mind that in this case, your communication will not be private. But it can also be an advantage: the ability to keep in touch with all participants in the dialogue at the same time. The frequency is chosen by the subscribers arbitrarily.

If there is no connection and no internet access, it is recommended to move to buildings equipped with telephone and / or radio communication if possible. For example, to administrative buildings: local governments, post offices, fire and rescue units, police departments, etc.

In case neither you nor your relatives have any technical means of communication in a critical situation, you need to agree in advance about the place and time of the meeting.

If you are planning to evacuate to a specific place, you should define the place and time of collection and agree on how long you will wait.

You should put provide young children putting in their pockets or sew a note with the full name of the child, his parents or other contact persons, address and telephone numbers. School-age children should be warned what to do if communication is inexistant.

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